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HOME > SUPPORT > ONLINE SUPPORT CENTER > SUPPORT & REGISTRATION
 
 
 
Home » Support Desk » Knowledge Base » View Answer
 
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   Why does my Anti-Virus Program detect a virus when installing the driver?
Some Anti-Virus programs are falsely reporting a Virus in the X-Fi Prelude driver, such as the RC-8 driver. These are False-Positives and do not represent a danger to your system.

The False-Positive is triggered by tamper-proof technology built into some add-on software (for example, in the Creative Media Toolbox software). It is not a virus.

You can verify that the driver itself is free of this technology by scanning the installer files in the installation folder.

The Media Toolbox software that contains the technology is a 30-Day trial. You can confirm the absence of a Virus by uninstalling the software and running a system scan. To fully remove the files in the registry and make your PC more stable, we recommend an uninstaller program, such as the one listed below:

http://www.freeuninstaller.net/revo-uninstaller.htm
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