Privacy Policy

PRIVACY POLICY

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. Upholding the privacy of a client is a pivotal concern here at Auzen Tech Support. And as a policy when implemented on auzensupport.com sites, it gives a good understanding of how personal information is collected, used and disseminated by the organization.We do not store credit card details nor do we share customer details with any 3rd parties.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. At auzensupport.com, personal information of clients is sourced through sites and applications. The information is either submitted by users on sites or is otherwise collected when they furnish it while using an application. The information is not only inclusive of names and e-mail addresses but also demographic information related to gender, education, date of birth, preferences, interests and any other information requested from time to time. Popular methods of information collection end up comprising of Cookies and Call Recording.

Cookies

Cookies as small files collect a clients’ personal information and their overall experience with a site. And what all steps can be further taken to improve on it. Cookies as a popular medium end up counting the number of computers accessing a site, personalizing the overall experience and remembering a PC user’s preference. In case a browser is set not to accept cookies or reject cookies, you may not be able to access certain features or services of our sites.

Call Recording

For Internal monitoring and raising up the quality of services, auzensupport.com reserves the right to record calls. However, respecting the wishes of clients, we at auzensupport.com give them the right to either disconnect a call being recorded or otherwise asking the organization to not record the call at all.

Usage clauses pertaining to personal information

The personal information collected by auzensupport.com is used to improve a client’s overall experience with the services. The same information also ends up going a long way towards:

*Improving a client’s overall experience not only with the sites but with the overall applications.

*For not only providing a proper response to comments and questions but also ensuring a flawless customer experience.

*Using the same information for sending clients information related to their accounts, services, confirmations, invoices, technical notices, updates, security alerts, support and administrative messages

*For sending information about new promotions, products and services offered by auzensupport.com and its channel partners

*Conducting an analysis to gauge the relative success or failure of promotions

Upholding the client confidentiality

auzensupport.com takes reasonable security measures to protect a client’s personal information from being misused, falling prey to unauthorized access, disclosure, alteration, and destruction. But then again please be aware despite the organization’s best efforts, no security measures would be considered to be full-proof. As a part of the same privacy policy, auzensupport.com ends up giving clients an opportunity to opt out of receiving promotional emails from Auzen by mailing their request at [email protected]. While at the same instance also using the same privacy clause to not only put a stop to any promotional marketing but also any information sharing taking place between third parties. Again, allowing them to do the same by sending an email at [email protected]

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Changes to the Privacy Clause

In case of any changes to personal information, auzensupport.comencourages its clients to correct or update the information in the shortest time span possible. auzensupport.com may also end up changing this Policy from time to time. And in case if any changes are made to the Policy, the company will also end up changing the “Last Updated” date as and when it would really happen. Further, if there are any material changes to the policy, auzensupport.com will end up notifying its clients directly.

Questions about the Privacy Policy

In case if you have any unresolved queries with regards to auzensupport.com’s privacy policy, please get in touch with the company at [email protected].